How would you go about getting new ticketing tool ready for use?
A). Use native functionality and implement a really simple process.
B). Ensure it's integrated plan with all other teams' tools first.
C). Create a migration plan for all customers and products.
D). Conduct a survey with other companies in the industry to know what they are doing with this tools.
E). Host a workshop with the top 5 agents and come up with creatives ideas.
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Answer:
Option d is correct
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D). Conduct a survey with other companies in the industry to know what they are doing with this tools.
Hope it helps u !
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