Computer Science, asked by vibhorgupta9415, 7 months ago

how would you reply to a negative online review about our company

Answers

Answered by manohar1718

Answer:

A little sympathy goes a long way toward defusing the situation. If the reviewer is complaining about bad service, you can still apologize that they had a bad experience without supporting their criticism of your attention to detail. A simple “We're sorry to hear about your experience” will do

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