how would you respond to the following customer query
your team shared my money will be refunded in 24 hours i still haven't gotten it back
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Answer:
Listen to or read the customer's complaint. ...
Take a moment to process the criticism. ...
Determine what action you'll take to address the problem. ...
Thank the customer for their feedback. ...
Apologize and reiterate your understanding of the issue.
Explanation:
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