Identify similarities and differences between production and service operations
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Similarities: Both products and services exist to meet needs in the marketplace and both rely on demand from target customer groups. Both products and services attempt to provide value to individuals, families or businesses, and both rely on marketing to stimulate demand and motivate consumers to make purchasing decisions.
Diffrences: There are two primary distinctions between these categories. First, manufacturing organizations produce physical, tangible goods that can be stored in inventory before they are needed. By contrast, service organizations produce intangible products that cannot be produced ahead of time.
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