Question

If the quality of audio or video files is horrible, what do you have to do?
a) If the audio is inaudible, let the support know about this case. GoTranscript will contact the client and provide him with the refund.
b) Just do your best and try to work on it regardless
c) If many parts are simply unintelligible due to the accents or topic, leave the file for other people who may have better understanding and are sure to be able to provide quality work.

Answer 1

Answer:

a should be the answer. .........

Answer 2

Answer:

Option (a) and Option (c) are correct options.

Explanation:

• If the audio is inaudible, let the support know about this case. GoTranscript will contact the client and provide him with the refund.
• If many parts are simply unintelligible due to the accents or topic, leave the file for other people who may have better understanding and are sure to be able to provide quality work.

The transcriptions policy reads as follows: If you encounter any audio or video files that are of poor quality, kindly let us know. We'll get in touch with the customer and issue a refund for that file.

Indicate the time and mark a word as inaudible or incomprehensible if you are unable to hear it. NEVER invent your own markings. Use only [unintelligible 00:00:00] and [inaudible 00:00:00]