Imagine you are in charge of a school trip to Rajasthan and Gujarat. The travel agency has not yet sent you the reservation vouchers for the hotels or the tickets. Write a letter of complaint to the agency.
Answers
To
The Manager,
Sri Vatsav Travel Agency,
New Delhi,
India 123456
From
Priya Vedam,
In-Charge,
Rajasthan and Gujarat Trip,
St. Joseph’s Convent School,
New Delhi 111111
Date: 21st May 2019
Sub: Required vouchers not yet received for the Receipt #9787
Dear Sir,
This is to bring to your notice the issue about the purchase at your agency regarding our school trip on 25th May 2019. The trip is to visit Rajasthan and Gujarat. The receipt number received by you is #9787.
We have not yet received the vouchers for the hotels and the required tickets. The trip is only a few days away. We need to plan accordingly once we receive the required vouchers and tickets.
Requesting you to take the necessary immediate action and send the tickets and vouchers as soon as possible.
Thanking you sir.
Yours Sincerely,
Priya Vedam.
Answer:
Explanation:
Answer - To,
The manager,
Indigo travels agency
Subject: vouchers not received
We had purchased tickets to Rajasthan from your travel agency on 15th of October. It is a school trip comprising of 30 students. We had paid in full the amount, and you assured us that we would receive the vouchers 20 days before the scheduled date, but we still have not received any. The school trip is just 7 days away. Please look into this matter and send us our vouchers before the scheduled date of departure.