Imagine you are the head of customer experience for Apple. Write an email in response to this customer's review.
This iPhone X has turned out to be an utter disappointment for me. I received a faulty device and when tried getting support from Apple I received disappointment only. Even after 15 calls, several mails and a visit to the service centre I got no solution as such. The cherry on top of all this was by the person at the service centre. He couldn't connect my device to the laptop for software update and told me he updated the device. I could see that my email id was still there. How's it even possible if the software was updated after a hard reset? My device has battery drain and heating issues along with apps crashing. Apple couldn't even connect a call to the technical support department. I feel cheated and betrayed by Apple.
Answers
Answer:
Imagine you are the head of customer experience for Apple. Write an email to this respones to this customer review
Explanation:
Answer: thank
Explanation:
This iPhone X has turned out to be an utter disappointment for me. I received a faulty device and when tried getting support from Apple received disappointment only. Even after 15 calls, several mails and a visit to the service centre I got no solution as such. The cherry on top of all this was by the person at the service centre. He couldn't connect my device to the laptop for software update and told me he updated the device. I could see that my email id was still there. How's it even possible if the software was updated after a hard reset? My device has battery drain and heating issues along with apps crashing. Apple couldn't even connect a call to the technical support department. I feel cheated and betrayed by Apple.