In project, % compliance to SLAs metric is effected by factors like inflow of tickets, # of interfaces, skill levels, etc. To define the relationship between % compliance to SLAs and inflow of tickets, which plot is best
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Answered by
26
SLA stands for Service Level Agreement. Yes, there are some metrics related to SLA.
It is affected by the inflow of the tickets.
One needs to study some facts before judging it. It is because this is a very technical field and therefore there are some basic facts that one needs to understand before defining any relationship of compliance between SLAs and the inflow of ticket.
It is affected by the inflow of the tickets.
One needs to study some facts before judging it. It is because this is a very technical field and therefore there are some basic facts that one needs to understand before defining any relationship of compliance between SLAs and the inflow of ticket.
Answered by
11
service level agreement is your answer mate... hope this helps you.. plz mark this as a brainliest
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