Question

in usability test, we test the interface usability

Answer 1

Doing usability testing the right way, at right time with the right set of people reduces the risk of building the wrong product; thereby saving time, money and other precious resources. In other words, if done at an early stage when the product is at paper prototyping stage, it finds the problems when they are easy and cheap to fix. And when done on a product which has attained maturity it helps to understand user’s success rate and time spent to complete a task. There are hundreds and thousands of cases when usability testing proved to be a good exercise in terms of ROI.

For example, a slight tweak in design suggested by usability testing for Mac’s UI, the company got 90% fewer support calls.

Need more clarity about why usability testing is a good idea? Here you go-

#1. To check if product meet user’s expectations

#2. Matches business decisions to real-world use

#3. Removes flaws in the product

#4. Allows you to see how successful users are with their tasks

#5. Useful for getting user reactions and feedback about the product