Question

Janet, a regular customer needs to send money. Her granddaughter's best
friend called to ask for her help after their money was stolen while traveling
across the country. After asking her some “Know Your Customer” questions,
she tells you her granddaughter was unable to come to the phone because
she had been injured. She doesn't regularly see her granddaughter. Also,
while Janet has heard of her friend, she had never actually met him.​

Answer 1

Answer:

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