justify the statement IT is uesd in bpo industry
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WHAT
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In India, Business Process Outsourcing (BPO) is the fastest growing segment
of the ITES (Information Technology Enabled Services) industry. Factors such as economy of scale, business risk mitigation, cost advantage, utilization improvement and superior competency have all lead to the growth of the Indian BPO industry. Business process outsourcing in India, which started around the mid-90s, has now grown by leaps and bounds.
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