English, asked by deepuhoney57, 9 months ago

Letter on bad service delivery of shirt through online

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Answered by Anonymous
1

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Sample complaint letter concerning purchase of retail goods or services

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Sample complaint letter concerning purchase of retail goods or services

This publication is for: Consumer

Sample complaint letter concerning the purchase of retail goods and services.

Your name

Your address

Your phone number

Your email address (if you have one)

Date

Name of contact person (put the name of the person you have been dealing with if you know it or address it to The Manager if you do not have a name)

Company Name

Street

Suburb/Town

State Postcode

Dear Sir/Madam (or put the name of the contact person if you know it)

Re: (put here what you are writing about, for example purchase of refrigerator / washing machine repair)

On (date) I (bought / leased / rented / had repaired) a (name of the product, with serial or model number or service performed) at (location, for example, your city store) for ($ cost).

Unfortunately, (state when the problem started, for example, upon plugging it in / upon attempting to use it), I discovered it did not work adequately because (say what the problem is. If you have already contacted them about the problem, tell them who you spoke to, when, and the results, if any, of your efforts).

I understand consumers are entitled to expect (things they buy be of merchantable quality and will last for a reasonable period of time / a service be carried out with due care and skill and be fit for the purpose for which it is acquired). As you can see from the problem I have described, the (name of product / repair or service performed) could not be reasonably considered to be of reasonable quality.

To resolve the problem, I would appreciate it if you could (say what you want, refund, repair, replacement, exchange, etc). Enclosed are copies of my records (include copies of receipts, guarantees, warranties, cancelled cheques, contracts, model and serial numbers and any other documents).

I look forward to your reply and a resolution to my problem and will wait until (set a time limit) before seeking help from the Department of Commerce. Please contact me at the above address or by phone at (home and/or office numbers with area code).

Yours sincerely

(Your signature)

(Your name)

Enclosure(s): (list the documents you are sending with your letter. Send COPIES of your documents, not originals and keep a copy of this letter for your records)

cc: (put the name of anyone else you are sending the letter to, for example, to the Department of Commerce)

Consumer ProtectionTemplateLast updated 04 Apr 2017First published 20 Mar 2014

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Last modified: Tuesday, April 4, 2017 - 09:56

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Answered by Anonymous
8

Dear Sir/Madam,

I am writing to express my dissatisfaction with my recently purchase from your website. I have recently purchased a cotton and rayon shirt from your website, my order number is #12345548. My parcel is arrived this morning, unfortunately there is some issue with my parcel.

Firstly, the color I order was blue but it is green in color . Secondly, the brand that I was order was park Avenue but my parcel is unknown brand. Finally, I saw some holes in my shirt and also one of buttons was too broken

I am going to go aboard on next Monday, so I do not have enough time. I think this matter deserve your urgent attention. I would like you to respond quickly by either giving my full refund or by sending again my wallet and bag as I order.

Thank you for your time and consideration. I look forward to your services.

Yours faithfully,

Haru Kaur

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