Question

List the following:a. Any three consumer rightsb. Any three consumer responsibilitiesc. Any five consumer problemsd. Any three standardisation marks

Answer 1

Answer:

Explanation:

• The three consumer rights are:

Right to information:

Consumers has the right to access each and every information available in order to protect themselves from false and misleading claims made through both labeling and advertising practices.

Right to safety:

Consumers has the right to receive protection from hazardous goods.

Right to choose:

Consumers should have the privilege of choosing goods and services  available in the market that offer alternatives in terms of service, price and quality.

• The three consumer responsibilities are :

The foremost responsibility of a consumer is to be aware of the goods and services in terms of its quality and safety before buying them.

The responsibility of the consumer also include  to respect the environment and avoid littering, wastage and work for minimising pollution.

The consumer should not hesitate in making a complain and showing it`s  dissatisfaction of a product or service to the businesses in a fair and honest manner.

•  The five consumer problems are :

Lack of Information

Consumers often face the problem of not being provided with adequate information. These includes information relating to launch of new product or service, availability of a product, changes in the price of the existing product, etc.

Malpractices by Suppliers

Consumers are victims of malpractices carried out by the suppliers . These include antisocial activities like hoarding, black marketing, profiteering, etc.

Irregular Supply

Irregular supply of goods and services  often pose a threat to consumers particularly of necessities items . This is usually carried out through hoarding and black marketing.

• The three standardisation marks are :

BIS Hallmark:

It is issued by Bureau of Indian Standards  for products like Gold and Silver jewellery.

AGMARK:

It is issued by Directorate of Marketing and Inspection of the Government of India for  agricultural products.

ISI Mark:

It is used by Bureau of Indian Standards for industrial  products.

Hope this helps.