Little's law can be applied to any part of the store, such as a particular department or the checkout lines. The store owner determines that, during business hours, approximately 84 shoppers per hour make a purchase and each of these shoppers spend an average of 5 minutes in the checkout line. At any time during business hours, about how many shoppers, on average, are waiting in the checkout line to make a purchase at the Good Deals Store?
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Given,
Number of shoppers per hour (during business hours) = 84
Time spent by each shopper (average) = 5 mins
Now,
→ 60 mins (1 hour) = 84 shoppers
→ 60 = 84
→ 84/60
→ 1.4
→ 1.4 × 5 = 7
→ 7 shoppers on an average, are waiting in the checkout line to purchase at the "Good Deals store"
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