make a project file on topic consumer rights chapter 5 economics 10th class
Answers
Topics in the chapter
• Introduction
• The consumer in the market place
• Consumer movement
• Consumer rights
• Taking the consumer movement forward
Introduction
(i) Issue of consumer rights.
(ii) Unequal situations in a market.
(iii) Poor enforcement of rules and regulations.
(iv) Consumer protection councils.
(v) Consumer organizations.
(vi) Consumer court.
The consumer in the market place :
people participate in the market both as producers and consumers. As a producer they sell their goods and provide services to the needy people.
producers provide service in the sector like, agriculture sector or primary sector, secondary sector or manufacturing sector and service sector or tertiary sector.
As a consumer, a person purchase goods and services that he/she need.
consumers exploited in the marketplace by the producers in various ways. In informal sector, borrowers are exploited by the moneylenders.
people borrow money from moneylenders at high rate of interest and also forced by the moneylenders to pay the loan timely.
In 1986, a major step was taken by the government of India in the form of the Consumer Protection Act 1986.
Consumer rights
(i) Safety is everyone right
There are many goods and services which are hazardous for the health and property. So, that goods and services require special attention to safety.
(ii) Right to Information Act
Right to Information Act was enacted by the government of India in October 2005. The objective of this act is to ensure its citizens all the information about the functions of government departments.
(iii) When choice is denied
When a consumer is not satisfied with Purchasing of a particular goods and services then he/she have right to deny the choice.
Consumer rights protect individuals from exploitation, unfair practices, and deceptive advertising by merchants and service providers.
Some of the key consumer rights include:
- Right to safety: The right to be protected against goods and services that are hazardous to life and property.
- Right to be informed: The right to be informed about the quality, quantity, potency, purity, and standard of goods or services.
- Right to choose: The right to choose from a variety of goods and services at competitive prices.
- Right to be heard: The right to have grievances redressed and to participate in the consumer protection process.
- Right to consumer education: The right to be educated about consumer laws and policies.
These rights are protected by various consumer protection laws, including the Consumer Protection Act, 1986, which lays down the procedures for the enforcement of consumer rights. As consumers, it is important to understand and assert our rights to ensure that we receive fair treatment in the marketplace.
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