MBO - CASE
Project managers are supposed to work on various projects and each of them come with unique challenges. They may try to manage to overcome the challenges by using Management by Objectives as a project management style.
Challenges -
• 20-member team was supporting a suit of more than 30 applications, with 42000 function points.
• Client satisfaction rating for the project was below organization's target satisfaction rating.
• Quality of the delivery was not meeting the client expectations.
• To deliver quality deliverable and the challenge was to have the team take ownership.
On evaluating various approaches, Management by Objectives (MBO) was considered a suitable model.
KRAs Drawn -
• Expectations of the client needed to be streamlined as individual goals for the team members.
• A Continuous assessment methodology was needed to revisit individual goals.
• The team members needed specific goals to focus on their performance.
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