meaning of consumer rights
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Consumer rights are generally a reference to a body of law that pertains to things the producers of goods must do to protect customers from harm. These laws have come into existence through a series of legal disputes, and have been shaped by the results of those cases.
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There are six broad consumer rights defined as per the Consumer Protection Act, 1986
- right to safety
- right to information
- right to choose
- right to seek redressal
- right toto be heard
- right to consumer education
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