Measures which would raise the level of morale in an organisation
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The three ways which can be used for measuring the morale of employees are as follows:
1. Observation
2. Attitude or Morale Survey
3. Morale Indicator
1. Observation:
The managers can measure the morale of the employees by observing their actions and behaviour. But in practice, managers do not find adequate time to carefully observe the behaviour of the employees. According to Theo. Haimann, “The serious shortcoming of observation as yardstick, to measure current morale is that the activities and events indicate a change to lowered morale which has already occurred. The manager, therefore, should be extremely keen in his observation in order in order to do as much as possible to prevent such changes”.
Usually, managers try to measure morale by checking the extent to which the organization is getting the results in respect of productivity. But this is not reliable method because morale may be high although productivity is low and vice versa because of other factors. In many studies, it has been shown that there is low correlation between morale and productivity.
2. Attitude or Morale Survey:
The management organize and attitude survey to find out them morale of the employees. The attitude of the employees maybe known either by direct interview or questionnaire. In case of direct personal interview, attempt is made of find out the views of employees about their job, co-workers, supervision and the organization. The questions to be asked to the employees are selected before hand and the information received from every employee is put into writing.
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But under questionnaire method, some questions are printed and a copy of these is sent to each worker who is supposed to fill in the questionnaire and return it to the office of the organization. The replies from various employees are then compiled and inferences are drawn about their morale.
3. Morale Indicator:
Morale indicators are the factors which tend to show the opinions of employees towards the organization and its management. These factors include absenteeism, labour turnover, fluctuations in production, quality records, excessive waste and scrap, training records, accident rate and number of grievances.
These factors are sound indicator of any major variation in morale, but they are not as precise as morale surveys. The main cause for using such indicators is that their data are easily available and trend can be understood very easily. Management can easily analyses them causes of high fluctuations in any indicator.
HERE is your answer ___________
===============================
The three ways which can be used for measuring the morale of employees are as follows:
1. Observation
2. Attitude or Morale Survey
3. Morale Indicator
1. Observation:
The managers can measure the morale of the employees by observing their actions and behaviour. But in practice, managers do not find adequate time to carefully observe the behaviour of the employees. According to Theo. Haimann, “The serious shortcoming of observation as yardstick, to measure current morale is that the activities and events indicate a change to lowered morale which has already occurred. The manager, therefore, should be extremely keen in his observation in order in order to do as much as possible to prevent such changes”.
Usually, managers try to measure morale by checking the extent to which the organization is getting the results in respect of productivity. But this is not reliable method because morale may be high although productivity is low and vice versa because of other factors. In many studies, it has been shown that there is low correlation between morale and productivity.
2. Attitude or Morale Survey:
The management organize and attitude survey to find out them morale of the employees. The attitude of the employees maybe known either by direct interview or questionnaire. In case of direct personal interview, attempt is made of find out the views of employees about their job, co-workers, supervision and the organization. The questions to be asked to the employees are selected before hand and the information received from every employee is put into writing.
ADVERTISEMENTS:
But under questionnaire method, some questions are printed and a copy of these is sent to each worker who is supposed to fill in the questionnaire and return it to the office of the organization. The replies from various employees are then compiled and inferences are drawn about their morale.
3. Morale Indicator:
Morale indicators are the factors which tend to show the opinions of employees towards the organization and its management. These factors include absenteeism, labour turnover, fluctuations in production, quality records, excessive waste and scrap, training records, accident rate and number of grievances.
These factors are sound indicator of any major variation in morale, but they are not as precise as morale surveys. The main cause for using such indicators is that their data are easily available and trend can be understood very easily. Management can easily analyses them causes of high fluctuations in any indicator.
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