Mention 3 main categories from which we can gather the information.
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Step 1: Identify issues and/or opportunities for collecting data. ...
Step 2: Select issue(s) and/or opportunity(ies) and set goals. ...
Step 3: Plan an approach and methods. ...
Step 4: Collect data. ...
Step 5: Analyze and interpret data. ...
Step 6: Act on results
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