Motivations Writing position Field Registration Assistance
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Process all transcript and verification of enrollment requests.
Maintain accurate and updated student records in Jenzabar including processing add/drops, withdrawals from classes and/or the University, stop outs and leave of absence requests, major/program changes, grade changes, and other functions as necessary.
Oversee the hiring, scheduling, responsibilities, and training of office work study students.
Have a working knowledge of University policies for interpretation and application related to program requirements, transfer credit evaluation, registration and records.
Uphold internal, Federal and Massachusetts Department of Education policies and procedures, integrity and ethical standards.
Provide excellent customer service in support of a student-centered culture.
Support the planning and execution of Commencement.
Oversee the updating and production of the Registrar's Office Procedure Manual and forms.
Provide FERPA training to all work study students, resident assistants, graduate assistants, and orientation leaders on an on-going basis as needed.
Develop and oversee all file maintenance strategies.
Responsible for handling reservations for academic space on Longmeadow campus.
Responsible for office supply ordering.
Assist with the updating and production of communications from the Registrar's Office.
Assist with planning and developing the Summer School program.
Assist with processing class attendance verifications and midterm and final grades.
Attends meetings, conferences, and workshops to keep up to date on issues relating to registration, procedures and student records.
Attends University meetings and serves on committees as assigned.
Attend trainings as required.