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How well do you understand your prospects and customers? Do you know who they are, what keeps them awake at night, and what brought them to your business in search of a solution?
Understanding customers is the key to improving and growing your business—but you won’t be able to understand your customers unless you learn more about them. One way to do this is by asking the right survey questions at the right point in their journey.
This piece will give you a thorough overview of different types of survey questions you can use, how to word them for maximum effect, when and why to use them, and includes over 70 examples of effective survey questions for ecommerce, Software/Software as a Service (SaaS), or publishing companies.
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