Question

Perceiving the needs of the external environment and catering to them, satisfying the expectations and demands of the clientele groups is :
a) Reciprocal agreement
b) Interdependent process
c) Management process
d) Interaction process

Answer 1

Answer:

Interaction process

Explanation:

The organization is dependent on the external environment for disposal of

its output of products and services to a wide range of clientele. This is also

an interaction process—perceiving the needs of the external environment

and catering to them, satisfying the expectations and demands of the

clientele groups, such as customers, employees, shareholders, creditors,

suppliers, local community, general public and so on.