Question

presentation of data of documents used in banks and offices

Answer 1

Data Improves Banks' Customer Retention, Profits. A European bankused algorithms to increase its customer retention rate by identifying the customers most likely to reduce their business in the future.

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Answer 2

5 Types of Business Documents

A company uses documents to communicate, transact business and analyze its productivity. Since

documents provide proof of an organization’s dealings and may be referred to for years to come, it is

important that they be well written. Business documents range from brief email messages to complex legalagreements. Some documents are prepared by employees and business owners, while others are drafted by professionals from outside of the company, such as accountants and lawyers.

Emails and Memorandums

Co-workers typically use email to convey information to each other. Before email became prevalent,memorandums were used for intraoffice messages. Memos are still used in situations where a message ismeant to accompany a specific file and in cases that require more privacy than an email. Both a memo andan email identify the sender and recipient and contain a subject line. The text is formatted in one or more paragraphs.

Letters

Business letters are used to communicate with individuals outside of the office. Recipients may includecustomers, colleagues in other businesses, service providers, professionals who advise the business,government officials and job applicants. A business letter is usually formatted in block style, in which allof the elements of the letter, except the letterhead, are aligned with the left margin. It can be emailed ordelivered by mail. If a letter is sent in the text of an email, the sender includes his name, job title andcontact information at the bottom of the email.

Reports

Business reports convey information in a format that is more formal and usually longer than a letter.Reports cover a variety of topics, such as safety compliance, sales figures, financial data, feasibility studiesand marketing plans. They may include statistics, charts, graphs, images, case studies and survey results.Some reports are published for the benefit of investors. If a report is periodic, such as a monthly salesreport, a template is used for convenience and to enable comparison with previous reports.

Transactional Documents

A company uses documents to transact business with its clients. To save time, these documents may beformatted as a form, such as an order form, transmittal page, invoice or receipt. The types of transactionaldocuments used vary somewhat by the nature of a business. An insurance agent, for example, generatesinsurance applications and policies, while a lender uses loan applications and mortgage documents. Insome fields, businesses enter into agreements and contracts with others; these documents might be drafted

 by the company’s lawyer.

Financial Documents

A business uses financial documents to stay within its budget, prepare budget proposals and file tax returns.These documents include receipt records, payroll reports, paid bills, bank statements, income statements,

 balance sheets and tax reporting forms. These documents may be prepared by the company’s accountant. A

 business owner uses these documents to determine the financial success of the company and to identifyareas that are unproductive. A department head might use financial documents to prepare a budget proposal.

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