Q.12. As students of a management course Karan and Kunal were asked to prepare a project report on applicability of principles
of management in real business situations. In order to conduct the survey Kunal had selected an outlet of a popular chain of
fast food restaurant whereas Karan visited a nearby departmental store. When Kunal presented his report to the class, Karan
realized that their observations were matching on various grounds. In both the business units, work is divided into small tasks
and each is performed by a trained employee. A set of rules are predetermined and communicated to the employees for
compliance and there is a fixed place for everything and all employees have been allotted individual space. Moreover,
managers encourage a spirit of of mutual trust and belongingness among emplyeesso that the need for imposing penalties is
reduced.
In context of the above case,
a. Identify and explain the various principles of management being described above.
b. How are principles of management different from values?
(4+2=6)
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Identify and explain the various principles of management being described above.
Principle of management :
- Division of work and Specialisation.
- Order.
- Espirit de corps
Explanation :
1. Division of work and Specialisation
In this principle of management work is being divided into small tasks and each task is being performed by any trained employees.
2. Order
This principle of management states that "a place for everything (everyone) and everything(everyone) in its (his/her) place". A fixed place for everything and there is no difficulty in the business activities.
3. Espirit de corps
This management focuses on "unity of strength". Instead of I a manager have to replace it with WE in his every conversation which will increase a mutual trust.
b. How are principles of management different from values?
Principle of management
- Guidelines for managerial actions.
- Technical in nature.
- Truth for guidelines
Values
- Acceptable or desirable
- Ethical in nature
- Formed through common practice.
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