Q.2. You are Priti Gupta. You have travelled from Chennai to Kolkata by the
ir
Coromandel Express with your uncle and aunt. When you arrived in Kolkata, you
were so excited to see your parents who were there to receive you that you, that you
left a bag that contain many of your things in the train. Write a letter to the station
master of Howrah Station requesting him to locate the bag and hand it over to you.
Mention the size colour and brand of your bag, any marks of identification and what I
it contained so that it may be easily traced.
Answers
Answer:
KOLKATA: Passengers stand to gain from the new Catering Policy announced by the Ministry of Railways on Monday. Henceforth, Indian Railway Catering and Tourism Corporation (IRCTC) will be in charge of catering on all trains. IRCTC will submit its business plan within 30 days and the Railway Board will approve it within a month thereafter following which the transition will take place. Till now, catering in several trains are handled by zonal railways and the buck gets passed every time there is any complaint regarding quality of food or poor service.
“This is a very professional approach. In this zone, three very important trains will now be handled by IRCTC. These are the Sealdah Rajdhani, Howrah-New Jalpaiguri Shatabdi and the Howrah-Ranchi Shatabdi. This policy will lead to uniformity in service. Accountability will go up. Henceforth, all food will have to be prepared at the base kitchens. In the eastern zone, we shall set up 24 state-of-the-art base kitchens. In West Bengal, these will be at Sealdah, Asansol, New Jalpaiguri and Kharagpur. According to the policy, the base kitchens will have to be completed within a time frame. Agencies may be hired to run the base kitchens but IRCTC supervisors will have to be present at all shifts. Similarly, agencies can be engaged to serve food on trains but there will be supervisors on board,” said Debashis Chandra, group general manager (east), IRCTC.
Explanation:
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