Q8.While scrutinizing the production records, it is foundthatin a particular
batchthe rejection rate was 5%againstthe set standardof2%.The
managementfoundoutthatthis wasdue tonegligenceof qualitycontrol staff.
This actionispart of which step in the controlling process?
(a) Measurement of actual performance
(b) Comparing actual performance withstandards
(c) Analyzingdeviations
(d) Taking corrective action
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Answer:
Measurement of actual performance
Explanation:
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