Question

questions in picture ​

Answer 1

Explanation:

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Answer 2

Explanation:

Name of Hotel Manager

Name of Hotel

Address of Hotel

City, State, Zip Code

Dear Name of Hotel Manager:

My family and I recently stayed at your beautiful hotel on the Lake Erie shoreline. I was excited for our trip, but our room was not as it has been in the past.

I notified the shift manager, but she was less than willing to accommodate us in switching rooms, as your hotel was full. She offered us a partial refund, but nearly everything in the area was booked solid.