रेलवे टिकट विक्रेता और यात्री के मध्य संवाद लेखन
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A UK rail passenger has raised with me the difficulties encountered when reserving wheelchair space on trains when travelling through Europe, where retail rail ticket agents are unable to book wheelchair space on some European trains on behalf of the customer. In this particular case the UK rail passenger is advised to get in touch directly with the individual European rail operators to reserve wheelchair space. This is at extra cost and inconvenience to the passenger, adds a layer of complication for persons with reduced mobility travelling by rail through Europe, and seems to be at odds with the single European railway area to which we aspire.
In light of the White Paper's vision for a single European railway area, an increase in medium-distance passenger transport by rail and an integrated multi-modal ticketing system, does the Commission agree that a comprehensive rail ticketing framework that offers inter-available ticketing and impartial retailing, which automatically gives passengers (via railway undertakings or travel agents) access to rail tickets and services for persons with reduced mobility throughout Europe, is a prerequisite?
Can the Commission state whether the development and implementation of the TAP-TSI will mean that all information on timetabling, ticketing options, services for PRM etc. is automatically available to travel agents and railway undertakings selling tickets to passengers, or will the availability of such information still be left up to the commercial whim of railway undertakings? When will such a system be up and running so that rail passengers will not have to rely on the existence (or the non-existence, as is the case of the UK rail passenger in question) of bilateral agreements between railway undertakings for access to basic rail travel information and ticketing across Europe?
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hi sir give me a ticket of kanpur
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