Question

Read the following letter and write a suitable reply to it. Dear Sirs, We have received your consignment of Silky Blankets against our order no. AK/1/231, dated 16th March, 2016. We regret to inform you that we have received only 900 blankets packed in nine cartons. As we have to send off the bulk supply by the month end, kindly send us the remaining part of our order i.e. 300 blankets as soon as possible. Yours sincerely (……….)

Answer 1

To 
The Chief Purchasing Officer 
 Maa Kripa Charitable Trust 
Jodhpur-342010

Sub: Daley of Order AK/1/123 (1200 Nos.Slik Blanket ) 16th march 2016 .

Dear sir , We highly regret & apologize for the delay of your total consignment . As you noted that 9 carton containing 900 nos . Silk blankets received by you . Due to printing error in pin code of address by Back office remaining 3 carton misplaced & delayed . We already dispatched new consignment for remaining order 2 days ago with correct pin code as we already figured out our mistake . previous misplaced order's mailing no . is SNP2010201. pls track this if your in utmost urgent . So both stokes are on the way to you . who so ever received  1st . pls acknowledge us .
Thanks for your long time relation with us & expecting future orders in this festive season 

Thanks 
Priya Woolens Pvt.
Jaipur