Question

_________ refers to the manner in which the customers behave while being in the queue

Answer 1

Answer:

Queue discipline

Step-by-step explanation:

Answer 2

The given question is about Business Studies.

Queue Discipline

The Queue Discipline refers to an order in which the members of the queue are selected for the desired service. The basic rule of customer selection is a first come first serve base. This is known as the FIFO method.

FIFO is the first in, first out method. Another concept of priority queue comes in. This method does not take into consideration the arrival of customers. Such a service is known as SIRO. SIRO refers to service in random order. this can be done on any basis set by the queue authority or on personal grounds. This is usually followed when the demand for a product or service is high and the supply is limited.

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