rights of a consumer
Answers
Answer:
right to safety
right to information
right to choice
right to seek redressal
right to representative
right to consumer education
Answer:
Consumer rights refers to the laws that protect the interest of consumers against unethical practices of salesperson and manufacturers.
Consumer rights include:
•Right to choose
A consumer has the right to make decision for his/her buy by choosing among the different brands of the same product available in the market. No one can force you to buy things what he wants you to buy.
•Right to safety
Right to safety insures that the products sold by a consumer are certified and authentic. They should include marks like fassi, FPO, ISI, etc to make sure that the products are safe for use.
•Right to seek redressal
A consumer has the right to seek redressal in case of fraud or any harm caused by the product. A consumer can approach to consumer courts to seek relief for the damage caused.
•Right to be heard
Right to be heard states that a consumer has the right to approach consumer forum to file a complaint against any unethical, impulsive and unauthorized malpractice of the manufacturer or salespeople.
•Right to be informed
Right to be informed states that the consumer has the right to know everything about the product. This is made possible by printing all the information on the labels of the product. Important information like MRP, expiry date, manufacturing date, contents, etc must be provided on the label.
•Right to consumer education
Right to consumer education states that the consumer must have the knowledge of his rights and unethical practices prevailing in the market.
Jago grahak jago is a campaign to promote consumer education.