Role of human resource development in tourism industry
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Tourism is one of the most important economic activities and smokeless industry in
the world today, because it directly generates services, products, foreign currency,
employment and investments. It is one of the key global industries which is labour
intensive and generates manifold benefits. It helps develop national economies,
catalyses development process, highlights and conserves cultural heritage, and acts
as a bridge in international harmony and peace. Human Resource Development is
central to the sustainability-oriented tourism development initiative. Based on
secondary sources, literature search and discussions with key stake holders and
interaction with the tourist, the existing tourists’ scenario and situation and their role
on human resource development were studied. The information collected from
different sources has been verified with the field experience. The purpose of this
study is to explore the role of tourism for promoting the human resource
development in Darjeeling District of West Bengal. Tourism has emerged as an
important socio-economic activity of the people of Darjeeling District having its
unique geographical advantage with a mountainous topography and is a leading
tourist destination in West Bengal. It has created the opportunity for local people to
overcome their latent problem of high unemployment. The major conclusion that
has emerged from the present study is that it is particularly important to promote
tourism as an instrument for human resource development in the region. The
tourism industry in Darjeeling is a large & diverse field & it provides challenging &
exciting career opportunities for people of this region of the country. It is hoped
that these findings will generate strong interest in government agencies, private-
sector stakeholders in tourism development, academics, and the media. It is also
hoped that the discussion and analyses generated by the observation and findings
will contribute to a better-informed policy dialog between government and the
private sector in more fully exploiting the potential of tourism in the economy.
the world today, because it directly generates services, products, foreign currency,
employment and investments. It is one of the key global industries which is labour
intensive and generates manifold benefits. It helps develop national economies,
catalyses development process, highlights and conserves cultural heritage, and acts
as a bridge in international harmony and peace. Human Resource Development is
central to the sustainability-oriented tourism development initiative. Based on
secondary sources, literature search and discussions with key stake holders and
interaction with the tourist, the existing tourists’ scenario and situation and their role
on human resource development were studied. The information collected from
different sources has been verified with the field experience. The purpose of this
study is to explore the role of tourism for promoting the human resource
development in Darjeeling District of West Bengal. Tourism has emerged as an
important socio-economic activity of the people of Darjeeling District having its
unique geographical advantage with a mountainous topography and is a leading
tourist destination in West Bengal. It has created the opportunity for local people to
overcome their latent problem of high unemployment. The major conclusion that
has emerged from the present study is that it is particularly important to promote
tourism as an instrument for human resource development in the region. The
tourism industry in Darjeeling is a large & diverse field & it provides challenging &
exciting career opportunities for people of this region of the country. It is hoped
that these findings will generate strong interest in government agencies, private-
sector stakeholders in tourism development, academics, and the media. It is also
hoped that the discussion and analyses generated by the observation and findings
will contribute to a better-informed policy dialog between government and the
private sector in more fully exploiting the potential of tourism in the economy.
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