role of leader during pandemic essay
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It’s safe to say that nearly every leader has been faced with moments of crisis, ranging from brief bumps in the road to more sustained issues. It’s also safe to say that the current crisis involving the COVID-19 pandemic is different than anything we’ve faced in over a century, one that looks to be a prolonged and possibly existential challenge for organizations. Effective leadership in a prolonged crisis with such serious consequences is absolutely necessary for an organization and its people, and requires physical, psychological and emotional fortitude.
Several of the contributors to this article served as former law enforcement agents assigned to the FBI’s Critical Incident Response Group; they have experienced long-term standoffs, worked in post-attack command posts, and responded to crises that strained even the most seasoned professionals. Leaders who have succeeded in navigating such crises recognize that effective management blends static, core values of crisis management with dynamic adjustments to meet their own personal needs and those of the workforce during critical incidents.
Successful leadership relies on a manager’s adaptive capacity, described as “an almost magical ability to transcend adversity, with all its attendant stresses, and to emerge stronger than before.” In this pandemic crisis, resilient leaders must respond and adjust to fluid circumstances across the organization in a climate that changes day by day and hour by hour. As we begin a prolonged adjustment to the “new normal,” responsible, thoughtful leaders must prepare for a significant shift in operational priorities. Your leadership style – which likely has served you well up to this point – will need to be revisited and adapted to this extraordinary and unprecedented crisis.
Leaders who thrive during normal operations or even during temporary crises can struggle to sustain personal fortitude during a prolonged crisis that impacts their organizations, their communities, their families and themselves.