RPA can be used to automate _______________________
a. None of the options
b. statement reconciliation
c. customer relationship management
d. Both of the options
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7
Answer:
RPA automation can be used to automate workflow, infrastructure, back office process which are labor intensive. These software bots can interact with an in-house application, website, user portal, etc. RPA stands for Robotic Process Automation.
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Explanation:
Robotic Process Automation (RPA) is a technology used to automate business processes which typically require human intervention. RPA can perform time-consuming, repetitive tasks thanks to Artificial Intelligence (AI) and Machine Learning (ML) capabilities which are able to mimic the activity of human workers.
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