Question

RPA can be used to automate _______________ a) statement reconciliation b) none of the options c) customer relationship management d) both of the options

Answer 1

answer is option c

Answer 2

From the given options Customer Relationship Management is the most suitable functionality that is automated by robotic process automation.

RPA interacts with the existing IT architecture and not just that but also it is it replaces the repetative and boring clerical task which is performed by the humans.