Question

Section 'A' Reading Skills
1. Read the passage given below carefully :
(i) Research has shown that the human mind can process words at the rate of about 500 words
per minute, whereas a speaker speaks at the rate of about 150 words a minute. The difference
between the two at 350 words is quite large.
(ii) So a speaker must make every effort to retain the attention of the audience. The listener
should also be careful not to let his mind wander. Good communication calls for good listening
skills. A good speaker must necessarily be a good listener.
(iii) Listening starts with hearing but goes beyond. Hearing, in other words is necessary, but is not a
sufficient condition for listening. Listening involves hearing with attention. Listening is a process
that calls for concentration. While listening, one should also be observant. In other words,
listening has to do with the ears, as well as with the eyes and the mind. Listening is to be
understood as the total process that involves hearing with attention, being observant and making
interpretations. Good communication is essentially an interactive process. It calls for participation
and involvement. It is quite often a dialogue rather than a monologue. It is necessary to be
interested and also show or make it abundantly clear that one is interested in knowing what the
other person has to say.
(iv) Good listening is an art that can be cultivated. It relates to skills that can be developed. A
good listener knows the art of getting much more than what the speaker is trying to convey.
He knows how to prompt, persuade but not to cut off or interrupt what the other person has to
say. At times the speaker may or may not be coherent, articulate and well-organized in his
thoughts and expressions. He may have it in his mind and yet he may fail to marshal the right
words while communicating his thoughts. Nevertheless a good listener puts him at ease,
helps him articulate and facilitates him to get across the message that he wants to convey.
For listening to be effective, it is also necessary that barriers to listening are removed. Such
barriers can be both physical and psychological. Physical barriers generally relate to hindrance
to proper hearing whereas psychological barriers are more fundamental and relate to the
interpretation and evaluation of the speaker and the message.
1.1. On the basis of your reading of the above passage make notes on it, using headings and sub-
headings. Use recognizable abbreviations (wherever necessary - minimum 4) and a format you
consider suitable. Also supply an appropriate title to it.
1.2. Write down the summary of the above passage in about 80 words.
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Answer 1

Answer:

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