Question

Service Management mainly focusses on:
a. Importance to desired outcomes of customers
b. Importance to desired outcomes of organizations
c. Both the above
d. None of the above

Answer 1

option b is correct....

Answer 2

The answer is Option C.

Service management mainly focuses on:

*Importance to desired outcomes of customers

*Importance to desired outcomes of organizations

The aim of service management is lessening the high costs by the integration of products and services, as well as maintaining small levels of inventory.