Sushil bought a box of butterscotch ice-cream of a reputed brand from a local shopkeeper On opening ben be found a piece of stone in the box He reported the matter to the shopkeeper, who forwarded his complaint to the concemed company Within two days representative of the company visited Sushil's residence with an apology and as a replacement offered him a new co-cream pack with two other flavours of ice-cream as compensation for the inconvenience caused to him State the consumer right exercised by Sushil
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