द टू ब्रॉड एरियाज ऑफ़ कम्युनिकेशन है
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verbal and nonverbal communications
explantation
Verbal communication : is the use of words to share information with other people. It can therefore include both spoken and written communication. ... The verbal element of communication is all about the words that you choose, and how they are heard and interpreted. This page focuses on spoken communication.
Nonverbal communication is the transfer of information through the use of body language including eye contact, facial expressions, gestures and more. For example, smiling when you meet someone conveys friendliness, acceptance and openness. Everyone uses nonverbal communication all the time whether they know it or not.
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