Question

The 20-80-30 rules reflects the idea that

Answer 1

heya yor answer is here____________
_______________________________
The 20-80-30 rules reflects the idea that ________.

a. the top 20 percent of customers generate 80 percent of the company’s profits, half of which are lost serving the bottom 30 percent of unprofitable customers

b. the top 20 percent of customers are highly satisfied, 80 percent of customers will recommend the company to a friend, and 30 percent are unsatisfied

c. 20 percent of customers are unprofitable, 80 percent of customers make up 30 percent of a company’s profits

d. 20 percent of the company’s profits are generated by 80 percent of customers, and 30 percent of customers are satisfied