Question

The internet and other ICTs have played a key role in transforming business. Write a report analysing
the impact of the internet and ICT on Disney World’s business. Use the theory in your textbook and conduct further research to develop your answer. Refer to the following elements in your report:

1.How the digital economy, including m‐commerce, has enabled Disney World to transform its business.
2.How Disney World has used MagicBands as part of an enterprise system (ES) to exploit ICT.

3.How the Internet and related technologies, as disruptive technologies, have assisted Disney World in improving customer experiences.


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Answer 1

Answer:

1. Digital Transformation is the adoption of digital technology to transform services or businesses, through replacing non-digital or manual processes with digital processes or replacing older digital technology with newer digital technology.

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