Question

The photocopier of your office which was purchased recently has a problem with the toner settings. It is still in the guarantee period. As Purchase Manager of Talent Search, 15th Cross, J.P.Nagar, Mysore, write to the manufacturer seeking replacement of the defective part.

Write a complaint letter for this

Answer 1

ABC Colony

New Delhi- 123456

3rd June 2018

The Sales Manager

XYZ Company

New Delhi

Sir

Sub: Faulty Handset Received

I am writing to inform you about the faulty mobile phone that I have purchased in your store. I am a regular customer of your company. On the 30th of May, I bought a brand new XYZ-N03 mobile. However, upon one week of using it, several problems started to appear.

The flash of the camera is not working properly. When I try to write a text message, the system either crashes or switches into Chinese and does not recognize the words. Also, I am getting a lot of heating issues, even after using the set for only 10 minutes, it starts getting heated up.

For these reasons, I would ask you either to refund the purchase price in full or send me a replacement handset. Looking forward to your immediate response.

Yours faithfully

PQR

_____________________________

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Answer 2

Answer:

ABC Colony

New Delhi

25 may ,2020

The Sales Manager

abc Company

New Delhi

Sir

Sub: Faulty Handset Received

I am writing to inform you about the faulty mobile phone that I have purchased in your store. I am a regular customer of your company. On the 30th of May, I bought a brand new XYZ-N03 mobile. However, upon one week of using it, several problems started to appear.

The flash of the camera is not working properly. When I try to write a text message, the system either crashes or switches into Chinese and does not recognize the words. Also, I am getting a lot of heating issues, even after using the set for only 10 minutes, it starts getting heated up.

For these reasons, I would ask you either to refund the purchase price in full or send me a replacement handset. Looking forward to your immediate response.

Yours faithfully

xyz

hope it helps you...