Question

The student is required to visit any one of the followings: a) A department store. b) An industrial visit. c) A fast food outlet. You are required to observe the application of general principles of management: By Henri Fayol or Scientific techniques of management

Answer 1

The students are required to visit any one of the following: A departmental store, An Industrial unit, A fast food outlet, Any other organization approved by the teacher. They are required to observe the application of the general principles of management advocated by Henri Fayol.

Solution:

I chose to visit branch of the Fast Food Outlet – Mc Donalds. It took me 3-4 viits of Mc Donalds’ to observe and analyse the application of Fayol’s 14 principles of management. For this, I took an interview of the Branch Manager, survey of employees of Mc Donalds and also of the customers visiting the outlet, so as to know their respective views regarding the organisation’s management. It also gave me an idea of customer’s expectation and views with respect to management. Overall, it was a great learning experience doing the project.