The utility wants to achieve a 90% response rate in under two hours, as response to emergency outages is an important measure of customer satisfaction. What is the capability of the process with respect to this objective?
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When reliability fails, utilities may face penalties and bad press, but with the ... But when the outage experience ends four hours later, a woman boots ... Make good on your promise to send updates.
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futility wants respect to objectives response to emergency out devices is an important measure of customer satisfaction
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