To win the trust of the prisonners kiran bedi did several things. They were
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She introduced several reforms. She arranged separate barracks for the hardened criminals, who had been using their time in prison to recruit gang members, sell contraband and extort money. These prisoners unsuccessfully challenged Bedi in court for unfairly segregating them.
For other prisoners, Bedi arranged vocational training with certificates, so that they could find a job after their release. During her tenure, Indira Gandhi National Open University and National Open School set up their centers inside the prison.[3] Legal cells were set up to help the undertrials.[43] Bedi banned smoking in the prison. The move faced a lot of resistance from the staff as well as the prisoners. She introduced yoga and Vipassana meditation classes to change the prisoners' attitudes. She organized additional activities such as sports, prayer, and festival celebrations. She also established a de-addiction center, and pulled up or imprisoned the staff members involved in drug supply.[6] A bank was also opened inside the prison.[3] A bakery and small manufacturing units, including carpentry and weaving units, were set up in the jail. The profits from the products sold were put into the prisoners' welfare fund.[6]Bedi went on daily prison tours, observing the staff, listening to prisoners'complaints, inspecting food quality and evaluating overall management. She developed a panchayat system, where prisoners who were respected for their age, education, or character represented other inmates and met every evening with senior officers to sort out problems. She also established petition boxes so that prisoners could write to the IG about any issue. While the jail had suggestion boxes earlier too, the jail staff would destroy the complaints received through these boxes. On the other hand, the prisoners writing to Bedi received acknowledgment and information about the status of their petition.[6]
In this prison reform programme, Bedi involved outsiders – including NGOs, schools, civilians and former inmates.[43] As a result of Bedi's reforms, there was a drop in the fights and disturbances in the jail.[6] Even the hardened criminals, who had been isolated in separate barracks, started behaving well. Bedi then arranged for them to attend education and meditation courses.