True or false? a customer's buying journey is ever-evolving. you should make updates as you learn more about your buyer persona.
a. true
b. false next
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This statement is True.
Buying or purchase of a product or service is an experience. However much one might research and prepare for a purchase, the very first purchase and subsequent purchases of the same product or service will vary, in terms of experience.
To the buyer, the subsequent purchases helps him to bargain better in terms of price, get improved quality of service and depending on the type of product or service, obtain certain value-added services.
The more one buys from the same seller, the more facilities which are offered to retain the customer and reward for the continued business. Even the slightest negativity on part of the seller, would result in the buyer moving to other sellers (unless in case of absolute monopoly).
Going forward, one will have to continuously adjust with these changes for better experience and better deal. Buying is an ever-evolving journey which requires constant corrections.
Buying or purchase of a product or service is an experience. However much one might research and prepare for a purchase, the very first purchase and subsequent purchases of the same product or service will vary, in terms of experience.
To the buyer, the subsequent purchases helps him to bargain better in terms of price, get improved quality of service and depending on the type of product or service, obtain certain value-added services.
The more one buys from the same seller, the more facilities which are offered to retain the customer and reward for the continued business. Even the slightest negativity on part of the seller, would result in the buyer moving to other sellers (unless in case of absolute monopoly).
Going forward, one will have to continuously adjust with these changes for better experience and better deal. Buying is an ever-evolving journey which requires constant corrections.
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Answer:
. Explanation:. This is why as a person should understand your buyer.
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