Question

True or false? Delight is only about the customer experience your service delivers.

Answer 1

Answer:

It's True. Delight is only about the customer experience your service delivers.

Answer 2

‘Delight is only about the customer experience your service delivers’ is a FALSE statement.

Explanation:

• Customer delight is making efforts of creating products that are beyond the expectations of the customers.  

• There are various methods for delighting a customer in service which includes trying to find out their needs and requirements and providing goods according to their needs.  

• Making efforts to keeping the customers happy and eliminate reasons for making them unhappy and dissatisfied.  

• To work on business strategies with finding innovative methods of building a long term, positive experience for the customers.