Question

two case studies on consumer exploitation in the market and measures taken by them to seek redressal class 10 economics project​

Answer 1

Explanation:

A consumer is an important participant in the market. In case of consumer exploitation, the rights of the consumer must be protected. There are six consumer rights as mentioned in the regulatory Consumer Protection Act of 1986. The concept of consumer protection and the meaning of the rights is explained in simple terms in this lesson.

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Answer 2

The Consumer Protection Act is designed to protect the well-being of customers and to inform them of their  choices that can make based on their needs . The law provides people with protection and well-being from different violations of consumer rights

Through way of the act, customers are shielded from traders using deceptive pricing practises. They can charge additional price to what the commodity is to be paid or or use wrong means of selling the goods. Consumers may return faulty goods and get compensated for them

Explanation:

Sehgal School of Competition v Dalbir Singh

• In this important decision concerning educational institutions in the year 2005, the student was asked to pay a lump sum of INR 18,734 as a fee for coaching for a medical entrance exam coaching for the next two years . This was paid by the student in two full installments during the first six months of classes.
• The student eventually found, however, that the standard of the institutes was not very good and then sought a refund for the remaining time that the institute rejected.
• The student then approached consumer court against the coaching centre and sought compensation. The court passed the judgement in favour of the plaintiff (student) and, besides  and the in addition to the balance amount, compensation for legal expenses and distress  was awarded to the student

Delhi Development Authority v D.C. Sharma

• Here, DC Sharma (the respondent), a govt. official had paid an initial amount for allocation of a plot of INR 5 lakhs in the year 1997, by the DDA (Delhi Development Authority.
• He applied for more time for payment because he wished to make use of the credit facilities from the office. However, the plot that was allotted to him by way of a draw of lots was allotted to another person.
• Accordingly, the appeal was accepted. DDA  had to refund all Rs.30,000/- that it had received it and was asked to provide the DC Sharma another flat of the same description. Where there is no flat available, the DDA shall pay the appellant INR 30,00,000/- as compensation

To know more

What are consumer rights. Explain the different types of consumer rights

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