Under which right a consumer can get the defective goods replaced or money refunded by the seller?(1)
a) Right to safety b) Right to seek redressal
c) Right to choose d) Right to be heared
Answers
Explanation:
the answer may be either b or d
Under 'Right to seek redressal', a consumer can get the 'defective goods replaced or 'money refunded by the seller'
Answer: Option b
Explanation:
One of the many problems confronting the purchaser of a defective product is an inadequate repair job. We do not think it is equitable to leave it entirely to the seller to determine whether or not a defective product is it to be repaired or replaced.
The consumer may have his defective goods repaired unsuccessfully on numerous occasions, causing him great and unjustified inconvenience, because of the warrantor’s reluctance to replace the faulty product. So, the right to seek redressal act ensures that a consumer gets justice regarding the purchase of defective goods by free repair or refund of money.