Computer Science, asked by rosichiari, 9 months ago

We are passionate about customer success and measure it through NPS. What would you do to improve the NPS scores for the customer support team.
A). Start an initiative to improve the response rate.
B). Analyse Survey detractors and passives responses and set up an action plan addressing the main issues observed.
C). Coach the agents with the lowest responses rate.
D). Start an initiative to move passive into promoters.
E). Start an awards program for promoters.

Answers

Answered by Anonymous

1

Answer:

Hi buddy

I think

b) is your answer

$<body bgcolor=red><marquee><font color=yellow>$ GABRU

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